A recruiter on a call.Support Services - we are always here to help
Support Services - We are always here to help

Providing a range of support services

After the successful implementation of your Eclipse Recruitment Manager 4, Eclipse Web Integration software or Eclipse Cloud, we realise that you will need support, so we have created a range of support options to help.

SUPPORT SERVICES

  • Helpdesk Support Care

    We have two helpdesk support care teams dependent on the level of support you have purchased.

    – Technical support for Eclipse Recruitment Manager 4, Eclipse Cloud, Eclipse Web Integration and third party software integrations issues.

    – Functionality support for your Eclipse Recruitment Manager 4 and Eclipse Web Integration software.

    Contact Helpdesk Support Care →

  • Account Management

    Eclipse Account Management is designed to support you every step of the way as your business grows. Your dedicated Account Manager is available to assist you with additional Eclipse Recruitment Manager 4 licences, information on products and software integrations, and our range of software services.

    Contact your Account Manager →

  • "The support team are exactly that, they support immediately with no hideous wait times to resolve issues." - Louise Bond, LB Specialist Recruitment.
  • "The technical team support the product with excellent customer service." - Stuart Cocks, Your Venture.
  • "The support team at Eclipse Software are just as good as teh recruitment software as they always respond and assist in a timely fashion." - Chris Baker FCA, Primary Care People.
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Recruiters, hard at work."The support team at Eclipse Software are just as good as the recuitment software, as they always respond and assist in a timely fashion." - Chris Baker FCA, Primary Care People.
Team members pore over a laptop"The technical team support the product with excellent customer service." - Stuart Cocks, Your Venture
Team members pore over a laptop"The support team are exactly that, they support immediately with no hideous wait times to resolve issues." - Louise Bond, LB Specialist Recruitment.

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