Whether you are implementing new recruitment software, training new staff or refresher training, it is essential that recruitment firms train their teams on their recruitment software. As well as ensuring your staff know how to use the software to do their job, it also ensures your recruitment agency continues to maximise the ROI with your recruitment agency software.
Understandably, recruitment software training can be seen as an optional cost i.e. not essential. But without training your recruitment consultants on tools that are designed to streamline the recruitment process, how can you expect their output to be sufficient, let alone exceptional? Recruitment software is equipped with many tools, from automations that can improve efficiencies, to ways of storing candidate data to ensure full legal compliance, but without training these tools can be used ineffectively or not used altogether. So let’s assess what training is on the market and how you can make the right choice for your recruitment agency.
What Type Of Software Training Is Available for Recruitment Agencies?
No matter which recruiting agency software you’ve chosen, it is important to understand the different training options that are available to determine which is going to be the best approach for your agency to thoroughly get to grips with your software.
Fundamentals
This is the a foundation course that trains user on the software’s core functionality, features, navigation and search options. This type of training course is generally delivered first and becomes the foundation for the additional training packages.
Role Based Training
Role specific software training packages are designed to target the right training to the right people within your business. Most recruitment software companies provide a range of role based training packages to ensure your training spend is optimised. This could include 360° permanent or temporary recruitment, compliance and payroll processing and client invoicing.
Train The Trainer
A Train the Trainer program is recommended if you have a dedicated in-house trainer or subject matter expert that can deliver new employee or refresher software training to your staff – or a larger enterprise recruitment firm where costs would be too high for training many employees. This type of training program is delivered to empower your in-house trainer with the knowledge across all functionality of your recruitment software solution, from candidate sourcing and integration with job boards, to data analytics that will streamline processes for your recruiting agency. There is an initial cost upfront to have your dedicated trainer trained across all the software’s functionality, but there will be a cost saving over a period of time as new staff join or existing staff require refresher training.
What Type Of Training Delivery Models Are Available?
A Train the Trainer program is recommended if you have a dedicated in-house trainer or subject matter expert that can deliver new employee or refresher software training to your staff – or a larger enterprise recruitment firm where costs would be too high for training many employees. This type of training program is delivered to empower your in-house trainer with the knowledge across all functionality of your recruitment software solution, from candidate sourcing and integration with job boards, to data analytics that will streamline processes for your recruiting agency. There is an initial cost upfront to have your dedicated trainer trained across all the software’s functionality, but there will be a cost saving over a period of time as new staff join or existing staff require refresher training.
Onsite Instructor Led Training
This type of training is facilitated by a trainer onsite within a classroom and group setting. Despite its additional cost, classroom based training remains very popular due to having in-person contact with each staff member. This makes it easy for your team to ask questions any questions that may arise and also can prove beneficial for ensuring that all of the tools, such as recruitment automation software elements, are understood properly by all attendees. Generally, the travel cost and expenses are paid for by you, the agency.
Online Instructor Led Training
This type of training is facilitated by an instructor who is offsite and the training is delivered in an online setting. The benefits of online are that you will save on the cost of the trainer travel and accommodation and the training can be delivered to multiple offices, in domestic or international locations simultaneously. So, if you have a larger or mid-sized staffing agency, an international presence or branches across the UK, the training can remain consistent across the company.
Implementing A Continuous Learning Environment
The majority of learning for any software happens during working hours, after implementation as your team of recruitment consultants are using it everyday. Over time and with practice, they will inevitably grow more confident with the software and attempt more complicated actions. To maximise efficiency with the software, many recruitment agencies implement a continuous learning environment which aims to support and advance recruiters’ skills as and when they require.
An effective continuous learning plan includes a combination of formal, informal and on-the-job training options. This is critical for staff that have attended a formal training program as they integrate what was learnt in a formal setting into their day to day working – this is generally when questions will arise or side by side coaching is required. By training your staff sufficiently and providing a continuous learning environment you should expect to see improvements across the board, from efficiency in daily tasks right through to your bottom line.
The Eclipse Approach - Recruitment Tools to Help you Reach the Right Candidates
We offer a range of different training options to help the agencies that we work with get the most out of their recruitment software.
Our software is designed to help your agency reach a broad range of potential candidates, ease the process of candidate matching and provide AI powered recruitment solutions that allow your team to spend less time on admin, and more time forging valuable connections with candidates.
The as one of the best recruiting agency softwares, Eclipse has everything you need, from a Candidate Relationship Management (CRM) system, to Applicant Tracking Software (ATS), so the possibilities of what you can accomplish within your recruitment agency is endless. Use the integrated recruitment automation software to keep on top of compliance tasks that might otherwise take away time from your recruitment consultants, but also provide an improved experience for your candidates.
In order to make the best use our of all the tools that are offered in your recruitment agency software, we highly recommend investing in training for yourself and your team – remove the strain of repetitive tasks and focus on what really matters.
If you’re looking to streamline your internal processes and implement a new recruitment software – your training can begin with a free demo! Get in touch with our team to find out more.
