Recruitment software is one of the most significant investments a many modern recruitment agencies will ever make. Powerful recruitment automation software like Eclipse Core Pro can transform day-to-day operations, streamline compliance throughout the recruitment process and improve candidate and client experiences. But all too often, agencies purchase sophisticated software only to use a fraction of its capability. Features sit dormant, reporting is underutilised, processes remain inconsistent and the return on investment quietly stalls.
This is where bringing in an experienced consultant can change the game entirely.
Even the Best Recruitment Agency Software Needs Expert Fine-Tuning
No matter if you’re operating a small or an enterprise recruitment firm, ensuring that you are making the most of every element of your recruitment software can help to streamline the entire recruitment process and ensure that potential candidates have the best experience possible.
Moving Beyond ‘Set and Forget’
It’s common for staffing firms to see the implementation of recruitment software as a one step thing – install it, have a training session and crack on. In reality, that mindset leaves things that could provide huge amounts of value to your recruitment activities on the table. Eclipse is designed to adapt to your agency’s unique workflows and to evolve with your business, but it can’t do that by itself.
Our consultants act as a bridge between the software’s potential and your day-to-day reality. They look beyond the generic set-up, take time to understand how your recruitment consultants work, where the friction points are and where existing processes clash with best practice.
For example, it’s not unusual for growing agencies to find they’ve outgrown their original workflows. Candidate pipelines may no longer reflect how the business now sources, screens and places people. Client records might be inconsistent, with incomplete data hurting the accuracy of reporting. Compliance tasks might be getting handled manually when automation exists within your Applicant Tracking Software or your recruit CRM that is designed to reduce human error. These misalignments aren’t always obvious from inside the business, but they quickly become clear when an expert pair of eyes look under the bonnet.
Rebuilding Processes to Work With the Software, Not Against It
One of the biggest benefits of a consultant’s analysis is that they help staffing agencies to rebuild workflows that work with your Eclipse software rather than around it. Instead of creating manual workarounds or duplicating data across different systems, the recruiting teams will map out the ideal path: from initial client contact, to candidate sourcing and interview scheduling, through to placement, invoicing and post-placement care.
This isn’t theoretical. Our consultants know precisely how to configure the Eclipse Core platform to match your workflows. They can create automated reminders for compliance documentation, adjust pipeline stages to reflect the real deal cycle, and create custom dashboards so managers can see exactly how each desk or team is performing in real time.
By doing so, you’re not just making daily tasks easier, you’re laying the foundation for scaling the business without chaos later.
Getting the Candidate Database Right
Another huge advantage of a consultant-led audit is tackling the issue of data quality. Most agencies collect mountains of information, but if that data isn’t clean, standardised and accessible, it’s practically useless. Duplicate records, incomplete candidate files, inaccurate client details, can quickly multiply if left unchecked.
A consultant will often start by cleaning up the existing database and setting clear rules for how new data should be entered and maintained. They can also train teams on why data hygiene matters, because the best reporting tools in the world would mean nothing if the data is unreliable.
Once the data is in good shape, the consultant can build or fine-tune reporting tools that draw real insight from it. Recruitment leaders get a clearer picture of consultant performance, pipeline health, compliance status and financial metrics, all of which feed better strategic decisions.
Raising Compliance Standards Without the Headache
Every recruitment business operates under tight regulatory obligations, whether that’s Right to Work checks, GDPR compliance or agency worker regulations. Eclipse is designed to help make this easier through automated checks, expiry reminders and auditable workflows, but these features need to be properly set up.
Our consultants can help agencies to configure compliance features correctly and integrate them smoothly for daily use. This reduces risk, cuts down on manual chasing of documents and keeps your team focused on fee-earning activity rather than admin. For sectors like healthcare or education recruitment, where compliance errors with even the most qualified candidates can lead to fines or reputational damage, this layer of security is invaluable.
Perfectly Tailored - The Best Recruiting Agency Software Training
Even the best software with a comprehensive suite of recruitment solutions, can fail to deliver if the team doesn’t use it well. One of the more underestimated benefits of bringing in an external consultant is the fresh momentum they bring from your recruitment teams.
Consultants can run tailored training sessions that go beyond the standard “how-to” manuals. They demonstrate why the system works a certain way, show best way to handle tricky tasks like integrating with job boards to streamline the job posting process, and answer real questions your team have built up over months of use. They also help managers reinforce new habits through ongoing coaching and clear measurement of usage.
In many agencies, this creates a cultural shift – the software stops being seen as an obstacle and becomes the tool that helps consultants win more business and spend less time on admin. The result? Better morale, less wasted time and more consistent performance across the board.
A Long-Term Partner, Not Just a Quick Fix
A final point that’s easy to overlook is that a consultant’s value often extends far beyond the initial audit and set-up. Recruitment is a fast-moving industry, and your business is likely to evolve faster than you think. When you grow into new sectors, add new services or change how you charge clients, your Eclipse configuration will need to adapt too.
An ongoing relationship with a specialist means you’re not left behind. They can advise on new feature roll-outs, provide refresher training as your team expands, and help you plan upgrades or integrations without disruption.
More Than Just Your Regular Applicant Tracking System
In short, having an external consultant analyse and optimise your use of Eclipse Recruitment Software is not an unnecessary expense, it’s an investment that protects and multiplies the value of what can be one of your biggest operational assets.
By aligning your system to your unique business needs, ensuring data quality, automating compliance, empowering your people and building a platform that scales with you, a consultant helps to transform recruitment software from an underused tool into a real competitive advantage.
If you’ve ever felt that your agency could be getting more from Eclipse, or you’re not sure if your current setup is really fit for your next phase of growth, bringing in one of our experts could be the smartest decision you make this year.
